Terms & Conditions

• Physical products shipped within the U.S.

• 14-day returns for non-defective items

• Items must be unused and in original packaging

• Customers pay return shipping, except for wrong or defective items

• Delivery times vary by product

• Customers may browse, but adults must make purchases

• Accounts/members area and customer reviews

• Privacy, shipping, and accessibility policies exist

What to include in the T&C document

Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more. 

To learn more about this, check out our article “Creating a Terms and Conditions Policy”.