Refund Policy
Effective date: 2026
Body Fitness Company accepts returns from U.S. customers within 14 days of delivery for eligible, non-defective products.
Eligibility
To qualify for a return, products must be:
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Unused
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In their original packaging
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In resalable condition
Health supplements are non-refundable and cannot be returned.
Return shipping
Customers are responsible for return shipping costs on eligible returns. Body Fitness Company covers return shipping when an item is defective, damaged, or incorrect.
How to request a return
Contact info@bodyfitnessequipment.com within 14 days of delivery. Include your order information and the reason for the return. Wait for return instructions before shipping the product back.
Refunds
After we receive and inspect the returned product, approved refunds are issued within 1–2 business days. Refunds are sent to the original payment method. Your bank or payment provider may require additional time to post the refund.
Damaged or incorrect items
If you receive a damaged, defective, or incorrect product, contact us promptly at info@bodyfitnessequipment.com. Please include photographs when possible so we can review the issue.
Contact
Body Fitness Company
Durant, Oklahoma, USA
Email: info@bodyfitnessequipment.com